Tennants

Alexander Bond & Company operate in Knebworth, Stevenage and Surrounding villages. If you are moving, contact us as we regularly receive new properties available to rent. Typically the properties become available approximately a month before the occupancy date, so if possible it is advisable to start looking early.

Having identified prospective properties we will arrange for you to view the properties at a time that suits. This could be in the daytime, evening or weekend and normally will be accompanied by a member of our team who will be able to answer any questions you may have.

Once you have selected a property you wish to rent a referencing/ administration fee will be required and also one month’s holding deposit, the amount similar to the monthly rental will also needed to be paid. This to reserve the property and it will then be taken off the market. Assuming the rental does proceed this will be deducted from the final balance that is due. It will, however, not be refunded if the tenant decides not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

Alexander Bond & Co will use an independent referencing company on behalf of the Landlord to carry out the checks, this will include taking employment, former landlord and character references. In addition a credit check will be undertaken. We will need a copy of identity and proof of address. Where a tenant is unable to meet the required income or credit check we can have, in some instances, a guarantor to underwrite any rent liabilities.

Rents are quoted on a calendar month basis and in addition the tenant is normally responsible for paying the council tax, water rates, gas, electric and telephone/ internet costs. We insist our tenants pay all rent and deposit in cleared funds prior to moving into the properties and future monthly rents are collected by standing order.

Under Government legislation the deposit can either be held in a custodial or an insured account. Either way the tenants deposit money will be protected under the Tenancy Deposit Protection legislation and the tenant will be informed of what scheme will be used.

A detailed inventory will be drawn up and given the tenant on the moving in day which is signed and will be used to ‘check out’ the tenant when the time comes to vacate the property. If there is any damage, breakages or other tenant liabilities at the end of the tenancy the deposit held will be kept until these matters are resolved. The deposit cannot be used by the tenant to cover rent at any time.

As appointed agents we are able to offer a variety of insurance policies for both landlords and tenants.